Job Description
Auto req ID 8766BR
Job Title Associate Network Engineer
Job Location ATHL MS Gurgaon
Job Description
· Troubleshoot Level 1/2/3 network issues of enterprise customers (US/CAN region)
· Achieve all the defined metrics & SLA
· Effective engagement with customer (written & verbal) & ensure Customer Satisfaction
· Proactive involvement of Technical Leads / Management in resolving critical issues
· Writing Tech documents covering best practices & Tshoot approaches for a product/issue.
Mentoring of New Hires
Educational Qualification B.Tech/B.E/M.E/M.Tech/MCA/BCA
Experience (in months) 12
Mandatory Skills Essential:
• Prior troubleshooting experience
• Willing to work in 24*7 Support (Including Night Shifts)
• Prior experience of Voice based technical support
• Excellent communication(written & verbal) skills
Security Domain
Configure Security Appliances ASA
Firewall Initialization, address translation (NAT, Global, Static)
IP routing and VLANs, Access Control Lists, Failover
Security contexts (virtual firewall)
IPsec LAN-to-LAN (IOS/ASA)
SSL VPN (Client/Clientless), Easy VPN (IOS/ASA), CA (PKI)
Remote Access VPN (IOS/ASA), XAuth, Split-Tunnel, NAT-T
GRE and GRE over IPsec, L2TP , SVTI & DVTI
Basic Networking skills
Core Knowledge of TCP, SMTP (How it works)
Microsoft Exchange. Understanding of Malware, Virus and SPAM/Phishing.
TELNET, SSH, PORT Numbers
Basic knowledge of Linux, Email functionality - Web/email
Radius, TACACS, 802.1x
LDAP, Active Directory, RSA Secure ID
ISE, ACE
Preferred Skills Certification :: CCNA, CCVP, CWNA, CCIE (Voice, Sec), CCNP, CCNP (SEC)
Experience in handling international customers, Ability to understand Network Architecture, Understanding of Microsoft Operating systems, Technical Support, Customer Handling, Troubleshooting skills
Contact Details
Website: https://sjobs.brassring.com/TGWEbHost/jobdetails.aspx?jobId=1611425&partnerid=25503&siteid=5192
SOURCE:
http://www.techgig.com/jobs/Aricent-Hiring-Associate-Network-Engineer-on-Aug-sep-2015-at-Gurgaon/27725/?utm_source=Mailer&utm_medium=TG_batch&utm_campaign=Job_Promotion_Mailer_2015-08-28&date=2015-08-27&auto_login=j7WPhJJTlIywkr@@TjXFTY42ShYysVMGUkYBER2ZISFl5WpBVVIBER2ZISFR0Wo5cVXhVXFw=&&etoken=a3VuYWwucGlwbGFuaTEyQGdtYWlsLmNvbQ==&activity_name=NjMxNDU=&template_type=0&src_type=autoLogin
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