Walk-in on 3/4 Oct in Pune @ Redbus.in
About Company : visit www.redBus.in(IBIBO GROUP PRIVATE LIMITED)
Job Description :
This is an individual role responsible for providing assistance to customers calling redBus for various reasons like booking tickets, cancelling tickets or with any other service request.
Primary Tasks:
To promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
Complete call logs and reports.
Strive to provide end to end one-call solution to every customer that he/she talks to.
Experience: 0-3 Yrs of Experience in a domestic Inbound Call Center
Role:Associate/Senior Associate -(NonTechnical)
Qualification:Any Graduate
Skills and Specifications:
Excellent communication (oral ), interpersonal skills.
Self-motivated and flexible to work in shifts
Should have negotiation skills to deal with different kinds of customers and different situations.
Customer centric.
Able to meet deadlines along with working under pressure.
Should be able to work as a team member.
**Should be fluent in English & Hindi
Interested candidates can walk-in to the below mentioned venue for a face to face discussion.
Venue:
RedBus, Ibibo Group Pvt Ltd, 2nd Floor, Right Wing, Parvaaz Complex, Near Golibar Maidaan,
Opp. Dhobi Ghat, Shankar Sheth Road, Pune - 411001.
Dates:3rd Oct and 4th Oct 2016
Timing: 10 AM to 1 PM.
Contact Person: Arun
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