Job Description
Job # 404648
Grow your IT career at one of the leading global technology companies. We offer hands-on exposure to state-of-the-art systems, applications and infrastructures.Responsibilities
This position provides first tier operations support and problem resolution for mission critical systems. The primary role of the position is to maintain high availability and provide operational services for the Open Systems Operations environment. With the use of standard monitoring tools, systems, applications, and data center facility exceptions or abnormal events are investigated; assessed for severity and managed accordingly.
This position performs surveillance and initiates incident management forVerizon Tier 1 Data Center. The role adheres to highly disciplined processes of reducing customer down time and a change management process that follows documented procedures and guidelines to schedule, implement, verify, and close change activity records within the allotted change window. Good knowledge of Open Systems, networking principles, functions and processes are necessary.
Qualifications
This position provides first tier operations support and problem resolution for mission critical systems. The primary role of the position is to maintain high availability and provide operational services for the Open Systems Operations environment. With the use of standard monitoring tools, systems, applications, and data center facility exceptions or abnormal events are investigated; assessed for severity and managed accordingly.
This position performs surveillance and initiates incident management forVerizon Tier 1 Data Center. The role adheres to highly disciplined processes of reducing customer down time and a change management process that follows documented procedures and guidelines to schedule, implement, verify, and close change activity records within the allotted change window. Good knowledge of Open Systems, networking principles, functions and processes are necessary.
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